TIC-MS, Inc.
The Instrumentation Center - Metrology Services 

11692 Lilburn Park Rd. St. Louis, Mo  63146

Phone:    1-314-432-3633

Fax: 1-314-432-3773

 www.ticms.com 

Email: ticms@ticms.com

About the copyrighted & exclusive TIC-MS, Inc. CCP Program

In 1987 our management team met with various Quality Managers from over 50 St. Louis based companies. These were small and large companies covering a wide variety of Calibration requirements.

The purpose of this marathon survey was to compile a list of those requirements that each participant considered important to their Quality programs in regards to calibration and independent laboratories who provide calibration services.

After several months and many revisions of a proposed comprehensive plan TIC-MS, Inc. introduced the " Calibration Compliance Program " ( CCP ) . TIC-MS, Inc. copyrighted this program and introduced it in October of 1987.

Since that time the CCP program has become the industry standard against which all other programs are compared.

The CCP program offers the following :

IT IS IMPORTANT TO REMEMBER THAT THE PROGRAM DRIVES ALL ASPECTS OF COMPLIANCE AND NEITHER THE CCP CUSTOMER NOR TIC-MS, Inc. NEEDS TO DO ANYTHING EXCEPT REPLY TO THE REQUESTS FOR ACTIVITY GENERATED BY THE PROGRAM. WHEN CCP CUSTOMERS AND TIC-MS PERFORM THE ACTIVITIES REQUESTED BY THE PROGRAM THE CCP CUSTOMER AND TIC WILL BE IN FULL AND COMPLETE COMPLIANCE WITH ANSI Z540 , ISO-9000, AS-9000, QS-9000, ISO/IEC-17025 and 10 CFR.

I . REGULATORY COMPLIANCE

1. TIC, MS. Inc. Quality System is:

a. A2LA Accredited to ISO/IEC-17025

b. Fully Compliant with ISO-9002/EN-29002-BS5750 PART 2;ANSI/ASQC-92

c. Fully Compliant with QS-9000

d. Fully Compliant with AS-9000

e. United States / Canada DoD/DSS Joint Certification Program
    OUR CERTIFICATE NUMBER IS # 0024589 

f. Operates in consonance with AFTO-33-1-14, DCASR, DCASMA, 10 CFR Part 21, FAA, AAR, FDA ( GMP ), as well as the obligatory portions of ANSI, ASTM, and ASME.

II . CUSTOMER BASE

TIC-MS, INC. HAS OVER 2700 ACTIVE CUSTOMERS AND WE HAVE ( AS OF Jan 1, 2002 ) over 240,000 INSTRUMENTS THAT HAVE PASSED THROUGH THE EXCLUSIVE CALIBRATION COMPLIANCE PROGRAM. OUR CUSTOMERS INCLUDE AUTOMOTIVE , PACKAGING ( PLASTIC SHEETING, CARDBOARD, COATED CARTONS, FOOD AND MEDICAL CONTAINERS ETC ), AERONAUTIC AND SPACE ( AIRLINE, SPACE, AND FAA ) , NUCLEAR, CHEMICAL ( FUELS, ADDITIVES, ADHESIVES, ) , MANUFACTURING ( VIRTUALLY EVERY TYPE OF MANUFACTURING FACILITY YOU CAN THINK OF INCLUDING 300 + OF THE FORTUNE 500 TOP MANUFACTURING COMPANIES, RAILROAD GAGES AND SO FORTH -

IF YOU DO NOT SEE WHAT YOU NEED – ASK.

III . GAGE CALIBRATION

TIC-MS, Inc. performs approximately 2500 different types of instrument calibrations.

IV . CALIBRATION COMPLIANCE PROGRAM

The calibration/repair/certification procedure followed by TIC-MS, INC. includes the following activities:

  1. Create an asset manual to capture and uniquely identify each and every M&TE.
  2. Create an individual tool history and tool folder for each and every tool thus identified with a 7 digit identification code.
  3. Create in the process of Inspecting ; repairing ; calibrating ; certifying each and every tool thus identified and reported on same using the tool history and technical data sheet report form which captures :

    4. a) Tool number

    b) Tool name

    c) Tool location

    d) Department Responsible

    e) Calibration Interval ***

    f) Calibration tolerances ***

    g) Date last calibrated ***

    h) Condition at calibration ***

    i) Service activity ***

    j) Technician performing calibration/certification

    k) Inspector and Material review supervisor

    l) Visual inspection results ***

    m) Primary inspection results ***

    n) Calibration expiration date ***

    o) Recommendation code ***

    p) Certification record that gives the actual measuring capabilities and repeatability of measurement for each instrument ***

    q) Name and identification of standards and instruments used to perform calibration including,

    - date calibrated,
    - date of next calibration,
    - NIST Traceability Number,
    - standards uncertainty,
    - ensemble uncertainty,
    - significant out of tolerance statement,
    - and other specified information called out by various advisory and regulatory agencies as well as any procurement requirements specified by your customers.

    r) Reject and non-conformance reports on tools that fail to meet applicable Industry and governmental guidelines attendant with physical marking of tool.

    s) Certificate of various environmental conditions at time of calibration including Temperature, Humidity, Vibration, Barometric Pressure , Particulate count, ASRAE and etc.

    t) Documentation in conformance with ISO/IEC-17025 for independent laboratories.

  4. Establish an initial interval with the use of a calibration interval change notice as the vehicle for any change in calibration intervals on all gauging tools .

There are actually a number of other items as well, such as automatic recall, various reports and other information which may be used to satisfy a wide variety of customer requirements.

V . PRICING

TIC-MS, Inc. prices all items with a flat rate. There is never any guessing when it comes to pricing. Repairs are dealt with according to the special instruction sheet which we generate on EACH AND EVERY customer. This ensures that each customer is treated in accordance with their wishes and not forced to try to fit their needs into a rigid program structure. From time to time competitors will attempt to grow their base through a pricing scheme. Often this is a short time pricing scheme which is designed to get in the door of a company in the hope that next year they will get the repeat business. The fallacy with this is that next year the company will once again do a cost value analysis to determine which Laboratory they would like to use. TIC prefers to price a flat rate instead of - customer to customer. In this way we never have to try to remember what we told who. TIC will meet any competitive price situation so long as there is an apples to apples comparison of what is provided. It is important to remember that much of the calibration process is accomplished out of sight of the customer and many so-called cheap calibrations are nothing more than a verification of operation. WRONG ! At TIC we go by the book - a true ISO/IEC-17025 calibration! At TIC we don’t have a choice. We have so many different regulatory bodies looking at us that we can only do it one way. The right way !

We are pleased to be able to provide this information and hope that you will use this information to make sure that when you use an outside source for calibration that they provide EVERYTHING you are paying for.

Lastly, TIC-MS, INC. now offers the exclusive On Line Metrology ( OLM ) which is an electronic program that replaces paper and all the record keeping problems associated with maintaining ( literally ) hundreds of thousands pieces of information and thousands of documents.

Please let us know if there is any aspect of our capabilities for which you need further explanations and we will be happy to provide them.

Sincerely,

William Alexander, CEO

To enroll in the exclusive TIC-MS Inc, CCP) Calibration Compliance Program Click Here.

 
Copyright 2003, TIC-MS, Inc. - All Rights Reserved